UK’s most reliable broadband technology: Ofcom UK Home Broadband Performance report September 2023.
Award-winning Customer Service: Choose Broadband Awards: Winner of Best Customer Service for 2023.
NOW Broadband Powered by Sky and Sky Talk: Subject to status. Speeds vary by location. Supplied by Sky. Separate 24-month minimum term contracts apply to NOW Broadband Powered by Sky, Sky Talk, and Sky WiFi Max. Availability to UK homes: NOW Full Fibre 51%. Includes line rental and Sky Talk Pay as You Talk £0pm. Prices may change during contracts. Set-up fee of £9.95 router delivery plus £10 activation fee may be required. Non-standard set-up may cost extra. You must get any consents required (e.g. landlord’s). For full fibre customers Sky Talk provided as Internet Calls as standard and uses your broadband connection to make calls and is not available to customers without a mobile signal at home or reliant on their landline for emergency services. Average download speed shown for fixed line connection to your Hub; excludes WiFi performance which varies by device and home environment. Sky Hub is loaned to you at no cost, it must be returned at the end of the broadband subscription. Sky subscribes to Ofcom's Voluntary Code of Practice on broadband speeds. Prices listed not available with any other offer. UK, Channel Islands, and Isle of Man residential customers only. Further terms apply.
NOW Full Fibre 75 Powered by Sky: Average speeds: 75Mb/s (download); 16Mb/s (upload). £23pm for 24 months, then £43pm. Price available until 02/01/2025.
NOW Full Fibre 100 Powered by Sky: Average speeds: 100Mb/s (download); 18Mb/s (upload). £25pm for 24 months, then £44pm. Price available until 02/01/2025.
NOW Full Fibre 300 Powered by Sky: Average speeds: 300Mb/s (download); 40Mb/s (upload). £30pm for 24 months, then £43pm. Price available until 02/01/2025.
Guarantees
Speed Guarantee: Comes with any NOW Broadband Powered by Sky product. If the download speed to your Sky Hub drops below your guaranteed minimum download speed for three consecutive days or more, you will have the right to leave your broadband and Talk contracts without incurring early termination charges from that point until 30 days after us confirming that the issue can’t be resolved. You can also upgrade your broadband product without any upfront fees.
This applies anytime within your minimum term. Total loss of service and Major Service Outages do not count towards three-day periods, such as if your broadband stops working completely, or you can’t use the internet on any of your devices and it’s not a WiFi problem. Speed checks must be done using sky.com/servicechecker, the My Sky app or by speaking to one of our service advisors. See sky.com for more details, usage policies and to check your speeds.
NOW Powered by Sky fibre customers can also claim money back under this speed guarantee by calling Sky. You must be within your minimum term and can claim once within it. Money back will be one month of your broadband subscription credited to your Sky account. This excludes Sky Talk, call charges, and any Add-Ons like McAfee, or WiFi Max.
Wall to Wall WiFi Guarantee: Requires any NOW Powered by Sky fibre product and Sky Broadband Hub. Min. 3Mb/s in up to 12 rooms, including up to 5 bedrooms, or money back. It does not cover gardens or any external rooms, buildings or structures such as sheds or garden offices. Claim once anytime during 24-month min. term after first 14 days and when paying for broadband. Money back will be one month of your broadband subscription credited to your Sky account. This excludes Sky Talk, call charges, and any other Add-Ons like McAfee. One claim per address. Claim valid only if using Sky kit. Cannot also claim under Enhanced Wall to Wall WiFi Guarantee with WiFi Max. See sky.com/walltowallwifi.
